Payment Policy
Welcome to LumaPick! We’re committed to providing you with a smooth and secure shopping experience. Please read our payment policy carefully to understand how we process payments on our website.
Accepted Payment Methods
At LumaPick, we accept the following payment options for your convenience:
- Visa, MasterCard, American Express, Union pay, Maestro
- PayPal, Shop,
- Apple Pay & Google Pay
- Other secure payment gateways supported during checkout
Payment Processing
- All payments are processed securely through encrypted payment gateways to ensure your data is safe.
- Payment is required at the time of order placement. Your order will not be processed until payment is successfully completed.
- Prices are displayed in GBP (£) and include applicable taxes where required by law.
Currency
All transactions on Lumapick.com are processed in British Pounds (GBP). Please ensure your payment method supports this currency to avoid any additional fees.
Payment Authorization
By placing an order, you authorize LumaPick to charge the payment method provided for the total amount of your order, including applicable taxes and shipping fees.
Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase. If you do not receive this confirmation within 24 hours, please contact our customer support.
Payment Issues
If your payment fails or is declined, you will be notified at checkout. Please verify your payment information and try again. If issues persist, contact your payment provider or our support team for assistance.
Security
We take your security seriously. All payment transactions are handled through trusted and secure payment processors using SSL encryption to protect your personal and payment information.
Contact Information
- Company Name: Lumapick
- Email: support@lumapick.com
- Phone: +39 327 893 7677
- Contact Form: Click Here
- Address: Via Reno, 68, 59100 Prato PO, Italy
- Business Hours: Monday - Friday: 09:00–17:00 (GMT+1)
- Response Time: We aim to respond within 1 Business day.